Some of you may have already heard that it looks like Weekly Cinema most likely is going out of business. This is the company that was offering the discounted movie tickets thru Groupon & Tippr (& also Living Social, although I didn’t post about that deal). Here’s the message that is currently on their website:
The future of Weekly Cinema is under review. While this review is being performed, we are not able to process or redeem movie ticket coupons. We are working with our deal site partners to achieve a refund for the unused movie tickets and promo codes in your Weekly Cinema account in an amount not to exceed the price you paid for each of the unused movie ticket coupons.
A Hotline phone number to provide additional information about Weekly Cinema is being set up. Please provide your Weekly Cinema email in the box below if you would like us to email you when an update is available. Otherwise, check the site later today for further updates.
I am extremely disappointed to hear this as I had promoted their discounted movie tickets several times thru deals offered by Groupon & Tippr, two established, reputable daily deal sites . In addition, I also purchased a number of these tickets myself to give as Christmas gifts & I’ve even given several as gifts already to family members. So, I completely understand your frustration. I work very hard to make sure that I only post reputable deals at Thrifty NW Mom. There are many deals that I don’t post, based on feedback from you, the readers, or reviews I’ve read on other sites. I want to make sure that these are deals that will be successful for you. So, this is upsetting to me when something like this happens as I know so many of you were excited to find a way to take your family to the movies inexpensively or to give these as a gift for the holidays, birthdays, etc. Unfortunately there was no way to know that this company would close their doors.
If you have already redeemed your codes thru Weekly Cinema & now have Fandango codes, then you should be totally fine. For those of you who purchased your tickets & still hadn’t redeemed them thru Groupon or Tippr, then you should be able to receive a refund or credit back from the individual deal site. I’ve been waiting to hear back from both companies, so I could give you an update about what each of them are doing. Here’s what I’ve found out:
If you purchased the deal thru Groupon, you should have received an email from them tonight saying they would be refunding the entire amount of your purchase back to your account within 10 business days. And if you purchased multiple tickets & have used some of them, then they still refunded the entire amount that you purchased. If you have not heard from Groupon, then you can contact them at (877) 788-7858.
Here’s the information from Tippr regarding the Weekly Cinema tickets:
It has come to our attention that many Tippr customers are now having issues redeeming their Weekly Cinema movie tickets from the Weekly Cinema website. We apologize for any inconvenience that this might have caused you and we’re here to help.
We are working with Weekly Cinema to get them to honor their commitment, but if you would rather, for the next 30 days, Tippr will issue Tippr credits for the unused portion of your voucher(s). For support regarding this issue, you can call 888-902-1065 or e-mail [email protected]. We appreciate your patience as we work to help out each and every one of you.
Thanks again for taking us up on this incredible deal. We sincerely apologize for the inconvenience Weekly Cinema may have caused you.
Tippr has said that they will get in touch with everyone who contacts them, but just understand that it may take some time as this was a very popular deal for them & they are working hard to bring on extra staff to help with customer service.
If you purchased tickets thru Living Social, you can contact their Customer Service at: 877) 521-4191 to find out if they will be giving a refund or credit.
Weekly Cinema Monthly Subscribers:
If you were a monthly subscriber to their discounted movie tickets, here’s what they have to say:
We will be issuing refunds to our monthly subscribers based on the number of tickets in their account which have not been used and also the subscription they were signed up for. In order to receive a refund please tell them to contact us via live chat or [email protected] and we will be able to process this request in an efficient manner. Also it is not necessary to request a charge back to their [credit card] account as we will be issuing refunds to the customers. Our refunds will also come quicker than if a user were to request a charge back.