AMC Gold Experience Tickets Have Been Discontinued – How to Exchange Yours If You Have Them

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We have shared about deals on these AMC Gold Experience tickets in the past, and they were suppose to not have an expiration date on them, so we wanted to make you aware of recent changes at AMC that will impact you if you have any of these tickets.

They were discontinued as of July 1, 2018. On the AMC FAQ page they provide some instructions on how you can trade them in for a Yellow Ticket (which does have more restrictions), if you still have Gold or Silver Experience Tickets.

Current AMC Movie Ticket Deals: 

Here is what AMC says about how to exchange the AMC Gold Tickets:

“We’re sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. If you have an AMC Gold or Silver Experience ticket(s), please send legible pictures of the front and back of your ticket(s) to [email protected]. Please include your mailing address and a member of our team will reissue a comparable Black or Yellow ticket for use in one of our theatres.”

Check out their FAQ page here for more details on this, as well as details on how the Yellow Tickets work.

 

 

14 Comments

  1. I sent pictures of my two invalid tickets to amc a few weeks back. I have not received any replacements yet. How long does it take? I Think the person who replied to the e-mail was named Cooper.

    1. Hi Thomas – We did not purchase these so do not know how long it takes unfortunately having not gone thru the process ourselves. I would definitely reach out to them on FB though to let them know your experience & see what they say. I have found that reaching out to companies on FB can get a faster response sometimes. Good luck!

    1. Oh how frustrating! Sorry you are having so many issues! As I recommended to Thomas, I would recommend reaching out to AMC on FB & letting them know your frustrating experience. Hopefully they will respond faster that way!

  2. Why don’t you let us exchange them at your theaters? We bought them in good faith. Why are you making us jump through hoops to use them?

    I’m a recent A-List member but my kids aren’t old enough to join so I have a bunch of passes that I was planning on using this weekend.

    1. Hi Scott, We have no association with AMC, we were just sharing the information so folks would know about the change and how to exchange them. You will want to contact AMC’s customer service directly with questions and concerns. Thanks!

    1. This is what the AMC website says: If you have an AMC Gold or Silver Experience ticket(s), please send legible pictures of the front and back of your ticket(s) to [email protected]. Please include your mailing address and a member of our team will reissue a comparable Black or Yellow ticket for use in one of our theatres.”

      Good luck! If you have any issues, definitely contact AMC’s customer service

  3. Hi, I recently moved and have been working remotely during Covid and just now am branching out. I found a bunch of AMC tickets and Freehold movie theatre wouldn’t accept them for Jurassic movie. Can I still trade them into this address?

    1. Unfortunately this was back in 2018 that we posted this & it doesn’t look like they are offering that anymore that I can see. Sorry about that!

  4. I emailed u my 4 gold tickets 4 exchange a month ago.If i dont get replacements by 8/1 neither me or any of my family will ever go 2 a amc theater again!!!!! Went to a Regal last week

    1. Hi Frank – this post is from 2018, so I don’t think this is still happening. We were just sharing an offer that was happening with AMC offering these refunds, but we do not work for AMC. Sorry for the confusion!

  5. I have send bunch of gold tkts replacement email.its been 2 months.they not get back to me.is tgere any contact info?

    1. This is from a number of years ago, so I’m not sure this program is still going on, but I would contact the main AMC contact info. Here’s what I found on their website: https://www.amctheatres.com/contact

      (we do not work for AMC, we just shared an option we had found several years ago for discontinued tickets)

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